Dayem App – Privacy Policy
Your data is important to us. This Privacy Policy sets out our policies for the collection, use, and disclosure of personal information in the use of Dayem App.
Dayem App is a free app version of the Parenting for Lifelong Health for Young Children programme and designed for parents and caregivers of children aged 2 to 9 years.
Dayem App is brought to you by the collaboration of partners including Parenting for Lifelong Health, University of Oxford, IDEMS International, INNODEMS, and the Child Protection Office in the Ministry of Health – State of Kuwait (‘the Dayem App team’).
Please read this Privacy Policy carefully. By downloading or using the app, you agree to the collection and use of information in relation to this policy. By using the Dayem App, you agree to these terms. Please read the policy before sharing any information.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible within the app, unless otherwise defined in this Privacy Policy.
Children’s Privacy
Dayem App isn’t meant for children under 18, and we do not knowingly gather personal details from users directly in this age group.
What information does the app collect about you and how do we use it?
Personal Data For the purpose of this Privacy Policy, ‘personal data’ means any information that enables us to identify an individual, directly or indirectly. We collect data as follows:
- App usage metrics
- Module completion data
- User engagement
- Drop-off data
All data collected is linked to your unique ParentApp identification number. The ParentApp identification number produced within the app may also be used to link with any out of app surveys conducted.
Whilst your rights are governed by the laws and regulations of the State of Kuwait, we also acknowledge the processing of your personal data through i) Legitimate Interests – Art. 6(1)(f) GDPR, for data collected for analytic purposes as well as ii) Consent – Art. 6(1)(a) GDPR.
Log Data Whenever you use our app, we collect data and information (through third party services) on your phone called Log Data. This Log Data includes information such as a truncated device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilising our app, the time, date and your intentions within the app (which include but are not limited to any app buttons clicked or pages visited.)
Cookies Cookies are small files that store data, often used to save user-specific information. They allow websites and apps to retrieve this stored information, enabling a more personalised and efficient user experience. This includes recognising repeated usage, facilitating a visitor’s access to and use of the site, and allow a site to track usage behavior and compile aggregate data that will allow content improvement.
We use a number of third party services (see relevant section below) to support the functioning of the app. We use third party cookies through Firebase and first party cookies through Matomo. In short, first-party cookies are from Dayem App, and third-party cookies come from other places as described.
For further information on the handling of cookies see below:
You have the option to adjust your browser settings to decline all or specific browser cookies or to notify you when sites initiate or access cookies. For android devices this should be done on the google chrome app. Remember, disabling cookies can affect the functionality of websites or web apps, as they may rely on these cookies for essential features. Always be sure about your decision before making these changes.
Feedback Submissions Your feedback on the app is important to us. The feedback you provide allows us to identify and fix bugs, understand user preferences, and make enhancements that better meet your needs. We shall always anonymise your personal information when sharing and publishing your feedback.
Aggregate Data Your data is important to the Dayem App team for broader research purposes. Aggregate data is always anonymised.
Why do you collect such data as described?
We process your data to provide support to you as a parent / caregiver as well as process your data to communicate when you contact us, for security reasons as well as research purposes (see section ‘How is information shared?’). The primary research purpose includes looking to investigate the extent to which Dayem App can support the interactions of parents and caregivers of young children. Parents and caregivers will be receiving primary parenting messages by accessing the modules of the app as well as enjoy shared activities with their child. During the course of research, the study team may use aggregated and anonymised data from the app for further research projects. Finally, please note that we may process your data without your knowledge or consent, where this is required or permitted by law.
Who has access to information shared?
Access to log data collected via the app is restricted to a limited number of the Dayem App team, as well as authorised contractors, who need it to perform their duties related to the app’s operation. Data access is strictly on a need-to-know basis, and all team members are expected to handle the data with care and respect for privacy.
You agree that your personal information may be shared with third parties such as researchers and partners involved in the improvement or implementation of the app including those outside your country. Prior to the disclosure of information with research partners we will make anonymous to the extent possible and where appropriate information such as log data. In reading and accepting this Privacy Policy, you permit us to use your anonymised data in published research.
How is information shared?
You agree that we may transfer your log data outside your country, for example, to administer cloud services. We will ensure that any country, company or person that we pass your personal information to agrees to treat your information with the same level of protection as we are obliged to.
Legal The information that we request will be retained by us and used as described in this Privacy Policy.
What about third-party service providers and websites?
The app does use third party services that may collect information used to identify you. We do so for the following reasons:
- To facilitate our app
- To provide the app on our behalf
- To perform app-related services; or
- To assist us in analysing how our app is used.
We want to inform users of this app that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Links to the privacy policies of third-party service providers used by the app:
This app may contain links to other sites that are not covered by this Privacy Policy. If you click on a third-party link, you will be directed to that site. This Privacy Policy applies only to the processing of your information by this app. It does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any site or service to which this app links to.
How long do we keep your data?
We will retain your personal information for as long as we need it to fulfil our purposes, including any relating to app services as well as legal, accounting, or reporting requirements.
How do we keep your data secure?
We value your trust in providing us your personal information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. We also reserve the right to the storage of your data on third party servers or databases outside of the listed Dayem App team (refer to the section on Third Party Service Providers and Websites). Therefore usage of the app is at your own risk.
Limitations of Liability for Information Disclosure
We are not liable for how you or third parties use or misuse information that is transmitted or received through the apps tools and services.
Your data protection rights
Whilst your rights are governed by the laws and regulations of the State of Kuwait, we also acknowledge:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to withdraw consent for data processing at any time – You can choose to halt the processing of your data if consent was the legal basis for handling your information.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. Depending on the circumstances and the nature of your request it may not be possible for us to do what you have asked, for example, where there is a statutory or contractual requirement for us to process your data and it would not be possible to fulfil our legal obligations if we were to stop.
Removing the app
We are sorry if you find our app no longer useful. Should you decide to remove our app, we may still retain some of your data (although anonymised) to troubleshoot, aid in investigations, comply with legal requirements or to add to our existing research data sets.
Changes to the Privacy Policy
We may update our Privacy Policy from time to time. You waive your right to be notified directly of changes and are advised to review this page periodically for any updates. Your continued use of the app suggests you agree to subsequent revisions of the Privacy Policy.
Contact Us
If you have any questions or suggestions about our Privacy Policy, complaints or otherwise do not hesitate to contact us at [email protected].
Last updated: 5 December 2024 This Privacy Policy page was based on a draft created at privacypolicytemplate.net and modified/generated by App Privacy Policy Generator.